Frequently Asked Questions

Everything you need to know about our handcrafted home collections.

What materials are used in TAMO Design products?

We prioritize sustainability and quality, using premium hardwoods, eco-friendly textiles, and non-toxic finishes to ensure every piece is both beautiful and durable.

How long will it take for my order to arrive?

Standard shipping typically takes 5-10 business days. For handcrafted or custom-made items, please allow 3-4 weeks for production and delivery.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.

What is your return policy?

We offer a 30-day return window for most items in their original condition. Please note that custom-made furniture and final sale items are non-returnable.

How should I care for my TAMO furniture?

We recommend using a soft, damp cloth for cleaning and avoiding harsh chemicals. Specific care instructions are included with every product to help maintain its longevity.

What payment methods do you accept?

We accept all major credit cards, PayPal, and interest-free installment plans through our financing partners to make your home styling easier.